PRE-ORDERS
Learn all about our pre-order process and timelines.
Pre-Order Expected Wait Times and Delivery
Production and Shipping Timeline: Pre-orders can take up to 8-10 weeks to ship from our warehouse (not including shipping transit times). Once the pre-order window on our site closes, we tally all orders and place a bulk production order with our fac
Pre-Order Cancellation and Refund Policy
Cancellation Policy: You may cancel your pre-order and receive a full refund at any time up until the production order arrives at our warehouse and we begin processing and shipping orders. This policy is designed to give you peace of mind while waiti
Pre-Order Payment Information
Payment at Time of Order: When you place a pre-order with us, payment is captured immediately. This policy helps us to efficiently manage our production schedule and ensure that we are preparing products that our customers truly want. Cancellations a
Pre-Order Inventory and Shortages
Counting and Production: When you place a pre-order during our open shopping window, we carefully tally all orders and produce exactly that number of units. This method ensures that we are creating products that are wanted and reduces waste. Handling
FAQs for Pre-Orders
What is a pre-order?. A pre-order allows you to purchase an item in advance of its official launch date. It's a great way to ensure you secure a product before it officially goes on sale. How do I place a pre-order. To place a pre-order, simply selec