Pre-Order Inventory and ShortagesUpdated 3 months ago

Counting and Production: When you place a pre-order during our open shopping window, we carefully tally all orders and produce exactly that number of units. This method ensures that we are creating products that are wanted and reduces waste.

Handling Shortages: Despite our best efforts, there are times when the production order from our factory may experience shortages, which can result in some items being out of stock. If this happens:

• Customer Service Contact: Our dedicated customer service team will reach out to you directly. They will offer alternative sizes or colors based on the inventory we have available.

• Replacement Options: If you choose to accept a replacement, we will ship it to you promptly.

• Refunds: If the offered alternatives do not meet your needs, we will issue a refund for the unavailable piece(s) directly to your original form of payment.

Extra Inventory: Occasionally, cancellations may lead to extra inventory. When this happens, we may have additional stock available for purchase:

• Availability: To see if extra inventory is available, please check our website frequently.

• Stay Updated: For the latest updates on availability and new releases, follow us on Instagram @bodybyraventracy. This is the best way to stay informed and ensure you don’t miss out on purchasing these additional items.

We appreciate your understanding and patience through the pre-order process. Our goal is always to provide you with the best possible products and customer service.