Why was my order cancelled without me asking?Updated 3 months ago

In some cases, we reserve the right to cancel any order for any reason. A few common reasons include:

• Your shipping address was incomplete or missing key info (like an apartment or suite number), and we didn’t receive a response after reaching out multiple times within 5 days.

• Our system automatically flagged your order as potential fraud based on certain risk factors — this is in place to protect our customers and business.

💡 Pro tip: Always double-check your shipping address at checkout to help us process your order smoothly and avoid delays.

If you believe your order was canceled in error or have questions, feel free to email us at [email protected]. We’re happy to look into it and support you! 💖