Refund Methods for Approved ReturnsUpdated 12 days ago

Refund Eligibility

• Damaged or Incorrect Items: If your return is approved due to receiving a damaged or incorrect item, you are eligible for a full refund.

• Special Circumstances: For returns approved under special circumstances, we also provide a full refund, contingent on the specifics of each case.

Refund Methods

• Original Method of Payment: We issue refunds through the original method of payment used at the time of purchase. This helps ensure a straightforward and traceable refund process.

• Timing of Refunds: Once your return is received and inspected, we aim to process your refund within 7-10 business days. The funds should appear in your account based on the processing time of your bank or credit card issuer.

Transparency and Communication

• Notification: You will receive an email notification once your refund has been processed, keeping you fully informed.

• Customer Support: Should you have any questions about the status of your refund or the refund process in general, our customer support team is available to provide assistance and answer any queries you might have.

We are committed to handling your refunds with the same care and attention that we devote to all other aspects of our customer service!