Shipping During Peak PeriodsUpdated 3 months ago

We are committed to ensuring timely delivery of your orders, even during the busiest times of the year. However, during peak periods such as holidays, promotions, and special sales events, shipping times may be affected. Here’s what you can expect:

Anticipating Delays:

• Increased Volume: Peak periods often result in a higher volume of shipments than usual, which can lead to delays. Both our warehouse and shipping carriers may experience increased pressure, extending the time it takes to process and deliver your order.

Our Commitment:

• Proactive Communication: We strive to keep you informed of any potential delays as soon as we are aware. Check your email for updates on the status of your order and any changes to expected delivery times.

• Dedicated Service: Our team works tirelessly to ensure that orders are processed as quickly as possible, even during high-volume times. We prioritize accuracy and speed to get your purchases to you on time.

Tips for Customers:

• Plan Ahead: If you need your items by a specific date, we recommend ordering well in advance during known peak times. This extra buffer can help avoid any unforeseen delays.

• Stay Informed: Keep an eye on tracking information and order updates we send via email. This will give you the most current information about your shipment’s status.

Customer Support:

• Need Assistance? If you have any questions about your order or need further help, please don't hesitate to contact our customer service team at [email protected]. We’re here to help ensure your shopping experience is as smooth as possible.

We appreciate your understanding and patience during these busy times and are grateful for your continued support. Thank you for choosing Body by Raven Tracy.