Order Processing TimesUpdated 2 months ago
Ready-to-Ship Items
For items that are available and ready to ship:
Processing Time: Please allow up to 1 week for processing due to high demand.
Shipping Notification: Once your order has been processed and a shipping label is created, you will receive an email notification with your tracking information.
Tracking Your Order: Use the provided tracking number to follow your package's journey and check the expected delivery date as provided by the carrier.
Pre-Orders
For items that are available for pre-order:
Processing Time: Please allow up to 8-10 weeks for us to process and ship your pre-order. This timeframe accounts for the additional steps involved in preparing a pre-order, including production and quality checks.
Stay Informed: We appreciate your patience during this period and will ensure to keep you updated on any changes or progress regarding your pre-order status.
General Information
Email Updates: Keep an eye on your inbox for our shipping confirmation emails, which include all the details you need to track the progress of your shipment.
Customer Support: If you have any questions about your order status or need further assistance, our customer service team is here to help.