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How to Track Your OrderUpdated 3 months ago

Keeping tabs on your order is simple with our convenient tracking options. Once your order is on its way, you'll receive a shipping confirmation email that includes a tracking link, providing an estimated delivery date and real-time progress updates.

Steps to Track Your Order:

  1. Via Email Confirmation:

    • Check the shipping confirmation email sent to you.

    • Click on the tracking link provided to see the estimated delivery date and follow your package's journey.

  2. Through Our Website:

    • Go to our help center.

    • Click "Track Order."

    • Log in with your email.

    • Enter the verification code sent to your email to access your order history.

    • Locate your specific order and click 'TRACK' to see the tracking details.

  3. Through Our Chat Box:
    • Visit our website and access the customer service chat box.

    • Select "Track and Manage My Orders" and log in with your email.

    • Enter the verification code sent to your email to access your order history.

    • Locate your specific order and click 'TRACK' to view the tracking details.

Please Note:

Once your package is in the care of the shipping carrier, we have access to the same tracking information that you do. Should you encounter any issues or if the tracking does not update, we recommend contacting the shipping carrier directly for assistance. We provide all necessary contact details for the shipping carrier in your shipping confirmation email for easy reference.

Tracking your order is meant to be straightforward and transparent, ensuring you are well-informed about your shipment's status. If you need further assistance or have questions about tracking, our customer service team is here to help.

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